LAST UPDATED: 10 AUGUST 2026

Booking Policy

A consultation or service appointment is confirmed only when we provide written confirmation. Any fee, deposit, date, preparation requirements, and cancellation terms will be stated before confirmation.

Our policy

Please provide requested information accurately and on time. If you arrive late, do not attend, or do not provide required information, we may need to reschedule or may apply the cancellation terms in your quotation.

Important information

If you need to change or cancel a booking, contact us in writing as soon as possible. We will confirm whether rescheduling is available and whether any charge applies.

Contact us

For questions about this policy, please use our Contact Us page.